Are you looking for an established IT provider with experience servicing other medical practices?
Alpha & Omega has that experience! We provide IT support for medical practices to ensure their day-to-day frustrations with slow technology and delayed responses from support are resolved quickly.
Whether you’re a sole practitioner in search of an IT provider to fully manage your IT, or you’re an IT executive looking for additional resources to assist with a particular IT project or upgrade, we provide IT consulting and services specifically designed for medical practices who need to be compliant, and want to avoid costly fines.
Alpha and Omega works with medical practitioners to improve their maintenance, support and network infrastructure, and to cap their monthly expense for all their IT service needs. We value long-term relationships with our clients and will work closely with your practice to ensure you have all the technology resources you need to be successful!
At Alpha & Omega, we offer remote monitoring, maintenance and support by our local staff. Issues, updates, and repairs are fixed before they ever become a problem.
Here are some of the services you can expect:
Server & Desktop Management
Computer systems and servers are updated, backed up, and managed remotely. Your network is monitored and issues can be found and resolved long before they cause an issue.
Remote Support
Telephone, email, and chat support are available 24/7. Our local staff resolves most issues remotely, getting you back up and running quickly. We respond in less than 15 minutes.
Fast, Onsite Response
Because we are local, our uniformed technicians drive company vehicles to your company’s location. Our team is ready to help at your location for any issues or failures that require an onsite visit.
Client Support Portal
Use our online support area for managing your account online. Submit and track tickets quickly and easily from your computer. * Our support portal is optional, you can also reach us via email, phone, or chat!
IT Planning & Consulting
Our team of experts can help you decide on the best hardware and software choices to fit your needs now and in the future. From Windows to Mac to Linux, we can support it all.
If your practice is struggling with IT issues, get them solved today by calling 615-784-0096. We’d be delighted to count you among our satisfied clients and have you share your own success story.
